
A collection of my work when employed by Wolters Kluwer UK
What I did
- Interface design
- Front-end development
- Wireframes
- Stakeholder engagement
- User research
- Prototyping
- Accessibility
- Content
- QA
- 95%
- of the top UK accounting firms used CCH Online
- 100%
- Initiated the transition to user-centred responsive design
Between 2008 and 2014 I worked as the lead designer, UX and UI, and front-end developer for Wolters Kluwer UK, a global leader in the Legal & Regulatory and Tax and Accounting industries. These are some of the featured projects I worked on.

Croner-i
Croner-i helps thousands of companies and accountancy firms comply with the law, achieve and maintain best practice, and create value. Collaborating with key stakeholders and developers I was responsible for the design and front-end build of all aspects of the Croner-i product suite.
While at Wolters Kluwer UK I was responsible for the visual aspects of User Experience (UX) Design including user flows, storyboards, layout sketches, wireframes and interactive prototypes, adhering to a user-centred design approach.
I was also responsible for all aspects of User Interface (UI) Design, from initial sketched concepts, hi-fidelity mock-ups, through to production HTML and CSS, with jQuery/JavaScript where required, deployed in conjunction with the development team in an Agile environment.

A Responsive Budget
The CCH content awareness team needed a bespoke site to support the 2013 Budget, and subsequently the 2014 budget, providing insight and comment on the years announcements.
I suggested this site provided mobile support with a responsive design, a first for Wolters Kluwer in the UK.
I initiated and led the transition to using responsive design in the UK. I created the first responsive site in the UK, perhaps globally, dedicated to the 2013 Budget, requested by the CCH content awareness team. This was over two years before the Wolters Kluwer global site became responsive in Q4 of 2015.

CCH Online
The premium online research tool offered by Wolters Kluwer, used by 19 of the top 20 accounting firms in the UK. I was responsible for all aspects of the design and front-end development and the most significant update was making the system accommodate responsive design.
I initiated the transition to using UX as part of the design process in the UK, particularly user-centred design, adhering to GOV.UK Government Design Principles.

CCH
CCH is a provider of software and information services for tax, accounting and audit workers. This project was the re-design and information architecture update of the entire site performed in conjunction with the project business analyst, the CCH marketing department, the development team, and external communications agency Redhouse Lane.
I defined and provided stewardship of UK online branding guidelines as part of a three year global re-branding project for Wolters Kluwer.

Wolters Kluwer
Collaborating with key stakeholders and developers I was responsible for the design and front-end build of all aspects of the Wolters Kluwer UK marketing website.
I raised awareness within Wolters Kluwer UK at all levels regarding the benefits adopting a User-Centred Design approach.

Croner
For over 80 years, Croner has provided award-winning HR, Employment Law, and Health & Safety services. Collaborating with key stakeholders and developers I was responsible for the design and front-end build of all aspects of the Croner marketing website, which also acted as a portal to all Croner products.
I also initiated the switch to the HTML5 doctype across all platforms to better accommodate accessibility requirements.

I was Awarded ‘Agile Brave Clear’ (2012) and ‘Most Outstanding Colleague’ (2007) awards for recognition of my work.

Business Project Toolkit
Collaborating with Project Managers we created a tool to be used as a project management guide for managers who have limited project management experience. The site is broken into four key stages with each having a set of activities that could typically be followed as part of a small to medium sized project.
I created print work including magazine adverts, posters and display boards for promotional use.

Croner Simplify
A simplified tool for organisations not big enough to have a dedicated HR department, providing best practice Human Resources management. Collaborating with key stakeholders and developers I assisted with the design and front-end build of Croner Simplify.

CCH White Labelling
Having discussed with the CCH Sales Manager that there were issues with regard to 'key account' customers struggling to access their products, I suggested building bespoke landing pages, with key support contact information, that would offer a more personal feel, to both the client and their users. Clients with bespoke landing pages included HMRC, Rolls Royce, Lloyds Bank and BP.

CCH Conference
A website for CCH on behalf of Wolters Kluwer to promote The CCH UK Conference, held at The Grove Hotel, Hertforshire. The key aim of the site is to provide details of the Conference and allow registration for next years event. Existing CCH branding was not follwed to allow the design to be unique and identify this as a new event in the UK. Due to fantastic weather and a superb venue the event was an unqualified success.

CCH Fee Protection
A website to promote CCH's newly introduced Fee Protection services.
